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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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michael hamlett

April 2, 2026

5  out of  5
rating by michael hamlett
"Great customer service from a local company."
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John B

April 2, 2026

5  out of  5
rating by John B
"We had used another State Farm agent north of Dover from around 1996 and were very happy with them,however over the years service has taken a back seat. We never received a quote for a personal item after asking twice. The staff just isn’t all that helpful,actually rude. Looking for another agent my wife made an appointment at Dougherty for a review of our policies etc which was long overdue. Yesterday we met with Wyatt, he was more than helpful, very knowledgeable and was able to make some suggestions and adjustments. The staff we met couldn’t be more friendly and the office is clean and inviting. Wyatt was able to give us a quote for the above mentioned personal item in ten minutes. I extremely happy we made the switch, with yesterday’s experience I recommend it."
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Michelle Lindo Rice

March 27, 2026

5  out of  5
rating by Michelle Lindo Rice
"I found out my homeowners was canceled without notice and Marc was able to get me coverage starting today! Thank you State Farm for timely and efficient service!!"
We responded:
"Thank you, Michelle, for sharing your experience! I'm glad Marc could assist you with getting coverage promptly. We appreciate your trust in us. "
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Ktol 11

March 22, 2026

5  out of  5
rating by Ktol 11
"The most friendliest folks to work with. They cover our home and auto. Always there whenever we have even the simplest of inquiries to some severe storm damage. Not to mention SnickleFritz loves to visit too."
We responded:
"Thank you for your kind words! We're glad to hear that our team has been helpful with your home and auto coverage needs, and it's always a pleasure to have you visit us. Your support means a lot to us."
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mathew haines

March 19, 2026

5  out of  5
rating by mathew haines
"Very personable. Very reachable. Zero complaints. Would not go anywhere else. Best rate I could find, they even called to lower my rate before renewal. Could not be happier"
We responded:
"Thank you, Mathew, for sharing your experience with us. It's great to hear that you found our service personable and reachable, and we're glad we could offer you the best rate. We appreciate your trust and look forward to continuing to serve you."
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Maria Palanca

March 18, 2026

5  out of  5
rating by Maria Palanca
"MARC from StateFarm was awesome & a pleasure to deal with. He patiently assisted me with all my concerns, queries & issues. I feel they also have the best quotes for auto & home insurance premiums. I have been with StateFarm for as long as I could remember. Kudos to Lindsay, Beverly, Wyatt & Marc…"
We responded:
"Thank you, Maria, for your kind words about Marc and the team! We're glad to hear that Marc was able to assist you with your concerns and that you're satisfied with our insurance quotes. We appreciate your long-term trust in us."
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Leon Prophet

March 13, 2026

5  out of  5
rating by Leon Prophet
"The only detail that needs to be reported, is the commitment to great customer support and service offered by the State Farm team, at the Lindsay Dougherty Office."
We responded:
"Thank you, Leon, for highlighting our commitment to great customer support and service. We're grateful for your feedback and appreciate your trust in our team. "
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Delores Lok

February 24, 2026

5  out of  5
rating by Delores Lok
"Always a pleasure going into the office to see Ms.Beverly, Ms.Terry and Mr.Wyatt."
We responded:
"Thank you, Delores, for your kind words about Ms. Beverly, Ms. Terry, and Mr. Wyatt. We're glad to hear that visiting our office is always a pleasure for you. Your feedback means a lot to us. "
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Ryan Buff

February 12, 2026

5  out of  5
rating by Ryan Buff
"Terri is wonderful, always answers my questions no matter how many I ask."
We responded:
"Hi Ryan, Thank you so much for your kind words! We're thrilled to hear that Terri has been so helpful and attentive to all your questions. We think she is pretty great, too! We truly appreciate your support and look forward to continuing to assist you! THANK YOU! -Lindsay "
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Nasrin Nabavi

January 20, 2026

5  out of  5
rating by Nasrin Nabavi
"It was very helpful to get assistance from one of rep for activating my StateFarm insurance."
We responded:
"Thank you, Nasrin, for sharing your experience with us. We're glad our team could assist you with activating your State Farm insurance. If you have any more questions or need further assistance, feel free to reach out. "
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cheri crowl

January 9, 2026

5  out of  5
rating by cheri crowl
"Beverly could not have been any more helpful than she was with me and our car insurance policy. Beverly took time and cared about my policy questions. I felt I was a very valued customer. If you’re thinking about car insurance don’t hesitate and contact your nearest State Farm representative. You will be impressed."
We responded:
"Hi Cheri, Thank you so much for your kind words and glowing review! We're thrilled to hear that Beverly provided you with such attentive and caring service. Making sure our customers feel valued and confident in their policies is our top priority. We truly appreciate your recommendation and look forward to continuing to serve you. If you ever have any questions or need assistance, don’t hesitate to reach out! THANK YOU!! -Lindsay"
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Daniel Barnes

December 31, 2025

5  out of  5
rating by Daniel Barnes
"Lindsay and with the help of Wyatt were able to provide timely service and savings of over $100. Very impressed compared to my old insurance."
We responded:
"Hi Daniel, We appreciate your review! We are delighted to know you had a great experience with Wyatt! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! THANK YOU! -Lindsay"
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Lorrie

November 29, 2025

5  out of  5
rating by Lorrie
"Beverly gave me excellent service and went out of her way to help me. Everyone at Lindsay's office are always friendly and helpful."
We responded:
"Hi Lorrie, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We think Beverly is pretty great too! We look forward to continuing to support your insurance needs. THANK YOU!! -Lindsay"
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Janel Gaines

November 13, 2025

5  out of  5
rating by Janel Gaines
"I can not stress how AMAZED I am with not only the customer service but the RATES!! I’m saving over 100 with better coverage!! And I bundled and my rate is STILL lower. My quote is finalized and is exactly the same I couldn’t be happier!!! Thank you WYATT!! He took his time and was thorough!!"
We responded:
"Janel, Thank you so much for your fantastic 5-star review! We’re thrilled to hear you’re amazed with both the customer service and the savings on your coverage. A huge shout out to Wyatt for taking the time to be thorough and making sure everything was perfect for you-we think he is pretty great, too! Thanks again for choosing us—we’re here whenever you need us! THANK YOU! -Lindsay"
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Avdian Paljevic

October 24, 2025

5  out of  5
rating by Avdian Paljevic
"Listened carefully to my specific needs, worked to tailor the right plan for me, and made the transition smooth and simple."
We responded:
"Hi Avdian, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! THANK YOU!! -Lindsay"
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Mike Russum

October 22, 2025

5  out of  5
rating by Mike Russum
"I've been with State Farm for 30 plus years. First with Hal Bennett, then with Kathy Safford, and now Lindsay!! They've all been great!!!"
We responded:
"Hi Mike, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! THANK YOU! -Lindsay"
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TheRealest Production

October 7, 2025

5  out of  5
rating by TheRealest Production
"Great staff!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! THANK YOU! -Lindsay"
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cartahgah W kpellen

September 30, 2025

5  out of  5
rating by cartahgah W kpellen
"I have always received prompt and efficient service at Lindsay's office. I greatly appreciate their assistance!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you consistently receive prompt and efficient service at our office. Your appreciation means a lot to our team, and we look forward to continuing to assist you! THANK YOU! -Lindsay"
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kyle gallagher

September 29, 2025

5  out of  5
rating by kyle gallagher
"Lindsay is great! Helped me with everything I needed and found the best possible policy I needed and wanted ! Will be recommending her to everyone I know !"
We responded:
"Kyle, Thank you so much for your wonderful review! We're thrilled to hear that we were able to assist you in finding the perfect policy to meet your needs. Your recommendation means a lot to us, and we truly appreciate you sharing your experience. If you ever need anything else, we're here to help! THANK YOU! -Lindsay"
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Brian Zaragoza

September 25, 2025

5  out of  5
rating by Brian Zaragoza
"I had an excellent experience with Lindsay Dougherty’s office and specifically, my Account Representative, Wyatt. After getting married this year, my wife and I were looking to consolidate our existing home and auto insurance policies into one place. Wyatt made the process and absolute breeze, walking us through each step, assisting with transferring policies from other agencies - even making time to chat with us in the evenings when we got home from work. Not only were the customer service and coverage options top of the line, but Wyatt even helped us save money in the process. I highly recommend this State Farm branch to anyone in the Kent county area and beyond!"
We responded:
"Hi Brian, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Wyatt provided you with such outstanding service and made consolidating your home and auto insurance policies a seamless experience. We think he is pretty great too! We’re glad we could help you save money while offering top-notch coverage. Your recommendation means the world to us. THANK YOU! -Lindsay "
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Dave Reyes

September 17, 2025

5  out of  5
rating by Dave Reyes
"Wyatt on their branch of State Farm has been extremely informative and helpful, and we never felt pressured in the choices we made. His discussion was very objective and was obviously client-centered. We’d recommend him in a heartbeat!"
We responded:
"Thank you so much for your kind words and the fantastic 5-star review! We're thrilled to hear that Wyatt provided you with such informative, helpful, and client-centered service. We think he is pretty great as well! It's wonderful to know you felt comfortable and never pressured throughout the process. Your recommendation means the world to us! THANK YOU! -Lindsay "
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m s

August 9, 2025

5  out of  5
rating by m s
"Helpful, friendly staff! Always willing to help & always willing to answer questions!! Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! THANK YOU!! -Lindsay"
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Mark Hostetter

July 25, 2025

5  out of  5
rating by Mark Hostetter
"Great attention to detail, very helpful. Awesome communication via email, phone, and text."
We responded:
"Hi Mark, thank you very much for taking the time to leave such a wonderful review! We’re delighted to hear that our attention to detail and commitment to clear, timely communication across email, phone, and text helped make your experience a positive one. Providing helpful and thorough service is always our top priority, and your feedback truly motivates our team to continue delivering the best possible support. Thanks again for your kind words! THANK YOU!!"
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Moondancer 11

July 9, 2025

5  out of  5
rating by Moondancer 11
"Staff is always helpful and knowledgeable! It’s always a pleasure when I call. I highly recommend this office!"
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that our team has been helpful and knowledgeable, and that you enjoy reaching out to us. It’s always a pleasure to assist you! We look forward to continuing to provide you with excellent service. THANK YOU!"
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Earl Kennedy

June 27, 2025

5  out of  5
rating by Earl Kennedy
"Nothing but great experiences here. Wyatt has been extremely helpful, knowledgeable, and personable everytime I’ve talked to him."
We responded:
"Hi Earl, Thank you so much for your wonderful review! We're delighted to hear that you’ve had nothing but great experiences with us. We think Wyatt is pretty great too! He really takes great pride in being helpful, knowledgeable, and personable, and it’s fantastic to know that his efforts have made a positive impact every time you’ve spoken with him. Your feedback means a lot to our entire team, and we look forward to continuing to provide you with exceptional service in the future. Thanks again for your support! THANK YOU!!"